In a couple page paper, briefly explain the role that emotions play in the communication process in the workplace. Do they have more of a positive or negative impact? What are some strategies that can be used to keep emotions in check within the workplace and why is doing this important? Finally, describe an example of a time showing how either your emotions or the emotions of others had in the workplace.

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Answer The Role of Emotions in Workplace Communication Emotions play a significant role in the communication process within the workplace influencing interactions decisionmaking and overall organizati... View the full answer