In an airline's hiring process, all candidates were assessed on criteria such as

"assertiveness," "teamwork" and "ability to have fun."

Although these were age-neutral on their face, bias was introduced through the

subjective views of the assessors, many of whom were under age 35. The assessors

tended to choose candidates with the same age, social class and life experience as they

did. Thus, workers over 35 years of age were disadvantaged compared to workers under

age 35.

What is wrong with this scenario? What would you do differently as the recruiter?

Answer rating: 100% (QA)

This scenario highlights several issues with the airlines hiring process 1 Implicit Bias The assessors subjective views and tendency to select candida... View the full answer