In answering the questions, you are asked to refer to the literature and provide: Basic concepts, classifications,
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Question:
In answering the questions, you are asked to refer to the literature and provide: Basic concepts, classifications, methods, etc. relevant theoretical information and the sources of information used (author, title, year, page behind; author, year in text). Your reasoned opinion, discussion, evaluation (where required).
What processes do You know in the organization? How would You measure them? What are the most common problems with processes? How could the improvement be encouraged?
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