In the essay by John Shook, titled, "How to Change a Culture: Lessons from NUUMI," andon is a process AND culture that empowers any worker to "stop-the-line," and call attention to any problem. Assuming the workplace culture of GM autoworkers [described in the essay] is shared by health care workers in the United States:

1. Describe how the "Monday Night" culture, using an example, would impact delivery of health care? (Note: a real-life example is strongly encouraged, but a hypothetical example that clearly illustrates your understanding of the concepts is acceptable. Please be specific when constructing your example).

2. Now, you are responsible for moving your organization toward a culture of andon. What barrier(s) will you encounter in achieving this goal?