It should not be a surprise to learn that nearly everyone has experienced cognitive dissonance after making a purchase of some kind. 

• Describe the event and explain what you did about it.
• Discuss what the product's marketers could have done better in terms of postpurchase communications to address your feelings of cognitive dissonance.
• Discuss what the product's marketers could have done better in terms of postpurchase customer service to address your feelings of cognitive dissonance.

Answer rating: 100% (QA)

Answer Experiencing cognitive dissonance after making a purchase is indeed a common phenomenon One such event for me was when I purchased a highend sm... View the full answer