Last Friday, casual Friday, Susie arrived at work wearing sweatpants, a tank top and flip flops. Usually on Fridays there are no major appointments; however, this was no usual Friday. This Friday a representative from Nestle had a meeting with the president. This meeting entailed major decisions towards both companies' futures. Frito Lay has been trying to purchase Nestle, which would make them the number one sales in the world. In the meeting the representative made notice of Susie's attire and was not impressed. The representative and the president also overheard Susie telephone conversations about the previous evening. The representative for Nestle was contentious about this business decision due to the first impression seen of Frito Lay's employees.

After Lunch on this Friday, Susie arrived 5 minutes early. Once arriving she began to shop for a new pair of shoes. She got all of her normal duties done prior to the weekend. However, the president had also prepared a letter to Nestle regarding the purchase, and it needed to be sent off by 3 pm. However, Susie was too busy shopping for her new shoes to hear what the instructions were and didn't get the letter mailed until Monday. This made the president very mad and he needed to speak with her about her future with Frito Lay.

Describe what Susie did right in this scenario. (10 points)

Describe what Susie did wrong and what she could do to correct it. (20 points)

Discuss some topics of discussion the president should have with Susie in their meeting. (10 points)