Lena, an HR manager at XYZ Corporation, is developing a training program for the customer service...

Transcribed Image Text:

Lena, an HR manager at XYZ Corporation, is developing a training program for the customer service team. She wants to ensure that the program follows the Seven Principles of Training. Which actions should Lena take to adhere to the Principle of Specificity? Lena, an HR manager at XYZ Corporation, is developing a training program for the customer service team. She wants to ensure that the program follows the Seven Principles of Training. Which actions should Lena take to adhere to the Principle of Specificity?

Answer rating: 100% (QA)

The Principle of Specificity in training emphasizes the importance of clearly defining the objectives and goals of the training program To adhere to t... View the full answer