Linda Hamid has just been appointed as Human Resource Director in Feline Central, a business specializing...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
Linda Hamid has just been appointed as Human Resource Director in Feline Central, a business specializing in cat grooming, apparels, training and accommodation. The business is growing fast with 15 stores nationwide and 180 employees which includes cat groomers, trainers, sales and administrative personnel. One of the first thing that Linda notices is the lack of formal and planned training programs in the company. Most of the trainings that have been conducted were done piecemeal and on contingency basis. There are no centralized trainings, and each store seems to have its own way of doing things. Even staff at the head office in Kelana Jaya have had no formal trainings to keep everyone up to date. As a result, Linda noticed sharp decline in profits in some of the stores and an increase in customers' dissatisfaction from the feedbacks received on their website. Linda calls for an urgent meeting with her team of eight people in HR and requests that the department conduct a thorough training needs analysis in Feline Central. Linda as the HR Director will be taking care of the organizational analysis, together with her manager, Kamal. She divided the rest into two teams to handle the task analysis and person analysis. The team assigned to do task analysis was asked to focus on cat grooming since that is the core of Feline Central's business while the second team was assigned to do person analysis to identify the performance gaps in the company. Questions: 1. You are the head of the team doing task analysis. Elaborate how you would analyze the job of a cat groomer so that the outcome of the analysis could be used to plan a more effective training programs for the employees concerned. 2. The second team is tasked to do the person analysis in order to identify the factors that influence employee's performance and learning at the company. Explain how the team should carry out this process. Support your answer with relevant examples so that the HR department can determine if performance problems can be solved by training and subsequently design an appropriate program. Linda Hamid has just been appointed as Human Resource Director in Feline Central, a business specializing in cat grooming, apparels, training and accommodation. The business is growing fast with 15 stores nationwide and 180 employees which includes cat groomers, trainers, sales and administrative personnel. One of the first thing that Linda notices is the lack of formal and planned training programs in the company. Most of the trainings that have been conducted were done piecemeal and on contingency basis. There are no centralized trainings, and each store seems to have its own way of doing things. Even staff at the head office in Kelana Jaya have had no formal trainings to keep everyone up to date. As a result, Linda noticed sharp decline in profits in some of the stores and an increase in customers' dissatisfaction from the feedbacks received on their website. Linda calls for an urgent meeting with her team of eight people in HR and requests that the department conduct a thorough training needs analysis in Feline Central. Linda as the HR Director will be taking care of the organizational analysis, together with her manager, Kamal. She divided the rest into two teams to handle the task analysis and person analysis. The team assigned to do task analysis was asked to focus on cat grooming since that is the core of Feline Central's business while the second team was assigned to do person analysis to identify the performance gaps in the company. Questions: 1. You are the head of the team doing task analysis. Elaborate how you would analyze the job of a cat groomer so that the outcome of the analysis could be used to plan a more effective training programs for the employees concerned. 2. The second team is tasked to do the person analysis in order to identify the factors that influence employee's performance and learning at the company. Explain how the team should carry out this process. Support your answer with relevant examples so that the HR department can determine if performance problems can be solved by training and subsequently design an appropriate program.
Expert Answer:
Posted Date:
Students also viewed these general management questions
-
The Crazy Eddie fraud may appear smaller and gentler than the massive billion-dollar frauds exposed in recent times, such as Bernie Madoffs Ponzi scheme, frauds in the subprime mortgage market, the...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
A company operates a standard absorption costing system and absorbs fixed production overheads based on machine hours. The budgeted fixed production overheads for the company for the previous year...
-
Explain the difference between a rules strategy and discretionary policy.
-
A four input summing amplifier has R1 = R2 = R3 = R4 12k(. What value of feedback resistor is needed to make it an averaging amplifier?
-
Is Artificial Intelligence a branch of computer science or an alternative to computer science?
-
Floras Gifts reported the following current- monthly data for its only product. The company uses a periodic inventory system, and its ending inventory consists of 60 units 50 units from the January 6...
-
Solve. log4(5x-2)=3 The solution is x=
-
Dino hires Eve to perform at Dino's night club. Eve agrees and signs the contract. However, Eve breaches the contract and informs Dino that she changed her mind because she found another gig making...
-
(10 points) Physicians at a clinic gave what they thought were drugs to 810 patients. Although the doctors later learned that the drugs were really placebos, 53 % of the patients reported an improved...
-
The test for a single variance using the Chi-Square distribution is given by x= (n-1)82 . If n=2,8 8.28, and o = 8.6, find 2. Round your answer to 3 decimal places. 02 Submit Question
-
Browse either Android apps at Google Play or Apple apps at the iTunes App Store. Search under medical apps and attempt to organize them into categories in a table. Are there categories that are...
-
How do companies develop their strategies? Describe the process. Also, give example(s) of a strategy(ies) for Walmart.
-
Using either Hurricane Irma or the Ohio Train Derailment in which an incident command system (ICS) was activated. First, describe the incident and the challenges that the incident presented to...
-
Write a paper in which you: Research the aspects below of COSTCO'S organization: -Power -Political factors -Ethics -Conflict resolution -Negotiation strategies -Change -Stress -Stress management...
-
Question 6.10 Current and deferred tax worksheets and tax entries From the hip Ltd?s statement of profit or loss for the year ended 30 June 2007 and extracts from its statements of financial position...
-
Clausius-Clayperon equation is applicable to (a) Solid-vapour (b) Solid-liquid (c) Liquid-vapour (d) All of these.
-
The reaction \(A(\mathrm{l}) ightarrow R(\mathrm{~g})\) is allowed to reach equilibrium condition in an autoclave. At equilibrium there are two phases - one a pure liquid phase of \(A\) and the other...
-
The equilibrium constant for the reaction \(\mathrm{N}_{2}(\mathrm{~g})+3 \mathrm{H}_{2}(\mathrm{~g}) ightarrow 2 \mathrm{NH}_{3}\) is 0.1084 . Under the same conditions, the equilibrium constant for...
Study smarter with the SolutionInn App