Management has been having a great deal of trouble in the cone-making department in the Metalware plant.
Question:
Management has been having a great deal of trouble in the cone-making department in the Metalware plant. Cone-making used to be done by hand and required a great deal of skill, but is now done on machines. The process involves physical effort to feed the machines and a lot of heat and fumes to be endured. The department is isolated from the rest of the plant and is in an old building. The cone-makers have always been a tight-knit group and management has left them alone. When petty grievances have come up the men have gone on work slow-downs or used wildcat strikes to solve problems. Their foreman, Mike Malone, has seen his job as one of protecting the workers from management pressure. In recent years, productivity has been down and costs have gone up compared to other departments. Malone is now ready to retire and management is looking for his replacement.
The possibilities: a.John Callahan, 50 years old, has been in the department for 33 years. He knows the work and is well liked by the other employees. He has been the union steward for many years. b.Gus Novak, 32 years old, a college graduate, has done an outstanding job as foreman in the assembly department. That department was low-skilled, had high turnover, and included many female employees.
Which man do you choose? What leadership and decision-making factors should you use to make your choice?
Introduction To Health Care Management
ISBN: 9781284081015
3rd Edition
Authors: Sharon B. Buchbinder, Nancy H. Shanks