Managers and team leaders should regularly monitor customer service to determine how well the organization meets customer
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Managers and team leaders should regularly monitor customer service to determine how well the organization meets customer service standards. Make a list of eight methods they could use to monitor the achievement of customer service standards.
Related Book For
Operations management in the supply chain decisions and cases
ISBN: 978-0077835439
7th edition
Authors: Roger G Schroeder, M. Johnny Rungtusanatham, Susan Meyer Goldstein
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