Margaret is the manager of the Housing Loan Services of Tennessee. She has worked in the organization for 10 years and has 15 employees in her department. The work hours in the department are 8:00am - 5:00pm, Monday - Friday. Employees may be tasked with working weekends if additional help is needed.

Margaret has asked her employees to work on the project of processing loan applications for low-income homeowners who have received federal aid from Hurricane Kyle. All employees have been assigned specific tasks and provided instructions for completing the loan application to meet the deadline required for reimbursement for federal aid. In addition, employees have been instructed to not discuss the specifics of the project due to client confidentiality.

During the employee's lunch break, an employee overheard two other employees talking about her cousin who was on the list to have her mortgage loan processed. She mentioned that her cousin needed to have her loan processed within the next 2 weeks or she would incur a higher interest rate or be required to requalify for a new loan. Hearing this conversation and understanding the policy on ethical responsibility in the workplace, the employees are faced with a dilemma on how they should handle the situation.

Describe the possible outcomes of the pros and cons of bringing this situation to the attention of the manager.

Analyze how you would resolve the issue encountered by bringing this situation to your manager's attention. Incorporate the theories of motivation you would use to improve the relationship with your coworker(s) so the project is completed on time.