Maybe you're working with a newly promoted senior leader who has participated in changes but never fulfilled the role of a sponsor. Perhaps some of your project team members are well versed in project management methodologies and tools but have not been exposed to change management. Or maybe the functional managers brought onto the change management team to share insights and expertise from their particular areas have no understanding of change management concepts or tools.

In each of these cases, the individuals are undergoing a change them selves the change of applying effective change management. Because they are going through the change as individuals, Using the Adkar model what are the key steps we can use. 

What are the key steps, messages and information required to get change management team members successfully through the personal change?