MGMT 12e, Ch 13 What Would You Do? Campbell Soup Headquarters, Camden, New Jersey, USA. Last...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
MGMT 12e, Ch 13 What Would You Do? Campbell Soup Headquarters, Camden, New Jersey, USA. Last year, Campbell Soup Company celebrated its 150th anniversary. The company began in 1869 when fruit seller Joseph Campbell and icebox maker Abraham Ander- son became business partners to sell soups, tomatoes, jelly, and condiments. The company's first ready-to-eat tomato soup was introduced in 1895, followed by five kinds of condensed soup, including Tomato, in 1897, national distribu- tion of Campbell's soups in 1911, and introduction of its Chicken Noodle and Cream of Mushroom soups in 1934. Few companies have lasted as long, and even fewer brands have become as trusted and reputable as Campbell's, which has been ranked by Investor's Business Daily, Corporate Responsibility Magazine, Bloomberg, The Reputation Institute, and the Human Rights Campaign, among others, for being one of the most responsible, ethical, and fairest companies in the world. So, when you became the vice president responsible for Campbell's global supply chain, it shocked you to see that there were 30 lost-time injuries per month-a lost time injury prevents employees from doing their job for at least one day. And, as you read the accident reports, you saw that some were severe enough to require hospitalization, and that most required weeks of recuperation, if not longer, before returning to work. How, you wondered, could this be hap- pening at Campbell? Your first discussion with the corporate safety committee didn't further your understanding of the problem. They were not indifferentthey cared about employees-but seemed resigned to the normality of one significant injury per day. Further investigation indicated that there were pockets and places in Campbell's factories around the world that emphasized safety, but there were not any global standards or goals to guide managers and em- ployees. Basically, this means you have to start from scratch at the corporate level. Where to begin? First, the most direct way to motivate people to accomplish anything is with a goal. And, given the terrible track record on safety, improvement must be made. Should the goal be attainable within a year to build momentum for further improvement, or should you set a more difficult long-term safety goal? Should the goal be handed down from your corporate vice president's office, or should the goal be determined after consultation with a taskforce of managers and employees from a variety of Campbell manufacturing facilities? Write a first draft of the goal and how it should be measured to spark your thinking. What else do you need to do to make sure setting safety goals will work? Next, while a safety goal will provide a target that everyone can aim for, what's the best way to reward managers and employees for safer behavior while still holding them accountable for failing to meet the new safety goal? Should the rewards be financial? Nonfinancial? Be specific. Should the rewards occur weekly, monthly, every six months? How strict should you be in terms of punishing systematically unsafe behavior? Do you need to be tough from the start or become tougher over time? What should be punished? Should you be tougher on managers, employees, or equally tough on both? Remember, you don't want to punish for punishment's sake, but to reduce the frequency of unsafe behaviors that could prove harmful to Campbell's employees. Finally, after getting the goals, rewards, and punishments of the of the safety program right, there is no mistaking that safety is ultimately in the hands of Campbell's manufacturing employees. What can you do to motivate them to take greater responsibility for safety, to believe that their hard work and effort will lead to fewer accidents for them and their coworkers? If you were Campbell Soup's global supply chain vice president, what would you do? MGMT 12e, Ch 13 What Would You Do? Campbell Soup Headquarters, Camden, New Jersey, USA. Last year, Campbell Soup Company celebrated its 150th anniversary. The company began in 1869 when fruit seller Joseph Campbell and icebox maker Abraham Ander- son became business partners to sell soups, tomatoes, jelly, and condiments. The company's first ready-to-eat tomato soup was introduced in 1895, followed by five kinds of condensed soup, including Tomato, in 1897, national distribu- tion of Campbell's soups in 1911, and introduction of its Chicken Noodle and Cream of Mushroom soups in 1934. Few companies have lasted as long, and even fewer brands have become as trusted and reputable as Campbell's, which has been ranked by Investor's Business Daily, Corporate Responsibility Magazine, Bloomberg, The Reputation Institute, and the Human Rights Campaign, among others, for being one of the most responsible, ethical, and fairest companies in the world. So, when you became the vice president responsible for Campbell's global supply chain, it shocked you to see that there were 30 lost-time injuries per month-a lost time injury prevents employees from doing their job for at least one day. And, as you read the accident reports, you saw that some were severe enough to require hospitalization, and that most required weeks of recuperation, if not longer, before returning to work. How, you wondered, could this be hap- pening at Campbell? Your first discussion with the corporate safety committee didn't further your understanding of the problem. They were not indifferentthey cared about employees-but seemed resigned to the normality of one significant injury per day. Further investigation indicated that there were pockets and places in Campbell's factories around the world that emphasized safety, but there were not any global standards or goals to guide managers and em- ployees. Basically, this means you have to start from scratch at the corporate level. Where to begin? First, the most direct way to motivate people to accomplish anything is with a goal. And, given the terrible track record on safety, improvement must be made. Should the goal be attainable within a year to build momentum for further improvement, or should you set a more difficult long-term safety goal? Should the goal be handed down from your corporate vice president's office, or should the goal be determined after consultation with a taskforce of managers and employees from a variety of Campbell manufacturing facilities? Write a first draft of the goal and how it should be measured to spark your thinking. What else do you need to do to make sure setting safety goals will work? Next, while a safety goal will provide a target that everyone can aim for, what's the best way to reward managers and employees for safer behavior while still holding them accountable for failing to meet the new safety goal? Should the rewards be financial? Nonfinancial? Be specific. Should the rewards occur weekly, monthly, every six months? How strict should you be in terms of punishing systematically unsafe behavior? Do you need to be tough from the start or become tougher over time? What should be punished? Should you be tougher on managers, employees, or equally tough on both? Remember, you don't want to punish for punishment's sake, but to reduce the frequency of unsafe behaviors that could prove harmful to Campbell's employees. Finally, after getting the goals, rewards, and punishments of the of the safety program right, there is no mistaking that safety is ultimately in the hands of Campbell's manufacturing employees. What can you do to motivate them to take greater responsibility for safety, to believe that their hard work and effort will lead to fewer accidents for them and their coworkers? If you were Campbell Soup's global supply chain vice president, what would you do?
Expert Answer:
Related Book For
Posted Date:
Students also viewed these general management questions
-
Managing Scope Changes Case Study Scope changes on a project can occur regardless of how well the project is planned or executed. Scope changes can be the result of something that was omitted during...
-
Selected financial data for Petersen Corporations revenue and income (contribution) are reproduced below: Required: a. Use common-size statements to analyze every divisions (1) contribution to total...
-
Access www.nacha.org. What is NACHA? What is its role? What is the ACH? Who are the key participants in an ACH e-payment? Describe the "pilot" projects currently underway at ACH.
-
Cite relevant arguments found in the Supreme Court ruling and your interpretation of the data to support your answers to the following questions in the form of a memo: 1) How does the provided data...
-
The stream function for a two-dimensional, nonviscous, incompressible flow field is given by the expression \[ \psi=-2(x-y) \] where the stream function has the units of \(\mathrm{ft}^{2} /...
-
Lamont Company produced 80,000 machine parts for diesel engines. There was no beginning or ending work-in-process inventories in any department. Lamont incurred the following costs for May: Required:...
-
Actus reus usually depends on proof of a voluntary act or an omission. Mens rea is also required for criminal liability. Scenario 1: Alphonso believed that Francine, a work colleague had stolen his...
-
A mortgage company offers borrowers a 4% annual interest rate on the one-year ARM that is amortized for 30 years. The index rate is forecast to be 5% for next year and the margin on this loan is 2%....
-
How do the lakers, or any other sports team use the BLIP model? 1b. What would you do differently than the organization you selected, in any of the stages of the BLIP Model?...
-
what repercussions may the justice system face by keeping a pretrial detainee?
-
What factor exists when external obsolescence is caused by factors not on the subject property?
-
Anticompetitive practices are various types of activities that a company or group of companies may engageto restrict competition among companies and gain an advantage over rivals. Epic Games CEO...
-
How many numbers from 0 to 999 Hint: Think of such numbers as 3-digit strings, with leading 0-s if necessary. Explain briefly are even? are even and have distinct digits? have exactly one digit 9?
-
Read the case study (BOLD Flash: Cross-Functional Challenges in the Mobile Division) and the artifact documents. Specifically the following critical elements must be addressed: ? Training Plan:...
-
Suppose that the laptop of Prob. 2.16 is placed in an insulating briefcase with a fully charged battery, but it does not go into sleep mode, and the battery discharges as if the laptop were in use....
-
Which of the following are boiler mountings ? (a) Economiser (b) Fusible plug (c) Super heater (d) Injector
-
Which out of the following boiler is capable of generating superheated steam without additional accessories ? (a) Cochran (b) Lancashire (c) Locomotive (d) Cornish
-
The economiser of the boiler plant is used mainly to (a) increase steam capacity (b) reduce fuel consumption (c) increase steam pressure (d) increase life of the boiler
Study smarter with the SolutionInn App