Module Six Assignment For each scenario listed below, identify the steps the consumer should take in order
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Module Six Assignment
For each scenario listed below, identify the steps the consumer should take in order to get a refund or replacement based on consumer protection laws. Explain what might happen if those steps are taken.
Scenario 1 - Alex purchased a new stove for his kitchen from Best Buy. When the packaging was opened, there was a crack on the front left corner of the stove. What should Alex do? | |
Scenario 2 - Jane bought a vase online from an ad she saw on Facebook. The box was crushed and when she opened it, the vase was shattered too. What should Jane do? | |
Scenario 3 - Gary ordered a coffee mug from a seller on Amazon Marketplace using his credit card and never received it after six weeks of waiting. What should Gary do? | |
Scenario 4 - Khaliyah purchased a new winter coat from Kohl's and before she could even wear it, she discovered a rip in one of the pockets. What should Khaliyah do? |
Related Book For
Auditing a risk based approach to conducting a quality audit
ISBN: 978-1133939153
9th edition
Authors: Karla Johnstone, Audrey Gramling, Larry Rittenberg
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