Mr. X receives a phone call: Hello Mr. X, we are calling from the Kitchen Company and
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Question:
Mr. X receives a phone call: “Hello Mr. X, we are calling from the Kitchen Company and you have qualified for a massive discount on our range of kitchen appliances”. Mr X informs you that he has never shopped at Kitchen Company and has no idea how Kitchen Company has his personal details. Consider the above scenario and answer the following questions with reference to relevant law in your answers.
Identify and explain the concept that is being demonstrated by the phone call.
Related Book For
Essentials Of Business Communication
ISBN: 9781285858913
10th Edition
Authors: Mary Ellen Guffey, Dana Loewy
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