Describe the concept of emotional labour and explain how it can affect the relationships of people in

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Describe the concept of emotional labour and explain how it can affect the relationships of people in the service industry for tma.

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Cost Management Measuring Monitoring And Motivating Performance

ISBN: 9781118168875

2nd Canadian Edition

Authors: Leslie G. Eldenburg, Susan Wolcott, Liang Hsuan Chen, Gail Cook

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Posted Date: Feb 27, 2024 04:43 AM

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Describe the concept of emotional labour and explain how it can affect the relationships of people in

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Emotional labor is a concept that refers to the management and regulation of emotions performed by individuals as part of their job responsibilities It involves the display of specific emotions such a... View the full answer

Cost Management Measuring Monitoring And Motivating Performance

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