Craig is a long$-$time employee working from home in a call center role. It is time for his quarterly review.

You worked as Craig's peer when all positions were in the office and became friends with him before you were promoted to manager. You used to be in the same role, so you're familiar with the requirements.

Given the information in Craig's profile and what you know about the job, what type of performance appraisal would you use to measure his performance?

Answer rating: 100% (QA)

Based on Craigs role as a longtime employee working from home in a call center role and considering ... View the full answer