Negotiation is often used to manage conflict. Negotiation and conflict management require compromise, problem-solving, and excellent communication
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Negotiation is often used to manage conflict. Negotiation and conflict management require compromise, problem-solving, and excellent communication skills. Tables 14-3 and 14-4 in your textbook contain questions to ask when negotiating. They also cover the advantages and disadvantages of online, technology-based negotiation (instead of synchronous, face-to-face negotiation). For this discussion, address the following questions about a negotiation you have conducted either at work or in your personal life:
- What negotiation strategies did you use and how effective were they?
- What role did technology play in your negotiation?
- How to get prepared for the negotiation ahead of time?
Related Book For
Organizational Behavior Integrating Individuals Groups And Organizations
ISBN: 9780415804646
4th Edition
Authors: Joseph E. Champoux
Posted Date: