Nowadays, more and more hotels invest in technological innovations to release the labor burden and improve customer
Question:
Nowadays, more and more hotels invest in technological innovations to release the labor burden and improve customer experience. For example, face recognition check-in services or robotic servers to take your check-in information. See the related news below.
Singapore Hotels Help Make a Case for Facial Recognition Tech: https://hospitalitytech.com/singapore-hotels-help-make-case-facial-recognition-techLinks to an external site.
Robotic servers at hotels: https://www.socialtables.com/blog/hospitality-technology/hotel-brands-robot/Links to an external site.
share your thoughts/comments about such practices. Do you think applying such technologies will increase the internet security for customers or reduce it? Please also state your reasons in detail.
Smith and Roberson Business Law
ISBN: 978-0538473637
15th Edition
Authors: Richard A. Mann, Barry S. Roberts