Organizational development process (assessment task) At the Industrial Park company, industrial engineer Allan Fuentes was assigned to
Question:
Organizational development process (assessment task) At the Industrial Park company, industrial engineer Allan Fuentes was assigned to the electronic assembly department in order to improve some methods since the company was operating with 15% less profit in that area. As soon as Allan evaluated the assembly operation, he realized that with a device they could reduce 40% of the current workforce and could recover the profit margin they were currently losing. Allan took the time to analyze the situation and came to the conclusion that it was best to raise it with the director of engineers. At the meeting, Allan presented the director with the analyzes he had done and showed him the device he had designed. His boss, very happy, gave him permission to try it. The next day Allan went to the assembly line and asked Ral, the operator, to test the device. At the end of the day Ral's production exceeded the normal production average by 40%. Allan presented the results to his boss, who told him to test the device on another employee. The next day Allan selected Mara for the test, but Ral had already explained to the employee that in their test with the device their production had increased by 40% and that perhaps they were doing this to fire them. Mara, concerned about her partner's approach, began to use the device, but was uncomfortable with the situation. At the end of the day their production showed only a 5% increase over normal production.
Questions: Analyze what were the causes of the problem. What activities does the administration have to carry out to support the change that is presented in this case with the device? Among the activities you can consider the use of groups, participation, rewards, communication, employee health and safety, etc. Support your answer.
Operations Management Processes And Supply Chains
ISBN: 9781292409863
13th Global Edition
Authors: Lee Krajewski, Naresh Malhotra, Larry Ritzman