Pardillo's definition includes the words extremely satisfied when describing the service provided to customers. Describe the difference

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Pardillo's definition includes the words "extremely satisfied" when describing the service provided to customers. Describe the difference between good customer service and exceptional customer?

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Data Analysis and Decision Making

ISBN: 978-0538476126

4th edition

Authors: Christian Albright, Wayne Winston, Christopher Zappe

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Posted Date: Apr 01, 2024 07:51 PM

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Pardillo's definition includes the words extremely satisfied when describing the service provided to customers. Describe the difference

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Expert Answer:

Good customer service refers to meeting the basic expectations and needs of customers It involves providing efficient and satisfactory service that meets customer requirements and resolves their issue... View the full answer

Data Analysis and Decision Making

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