Assuming that one of the outcomes of the negotiation was to develop and implement improved customer...

 

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Assuming that one of the outcomes of the negotiation was to develop and implement improved customer service, the CEO has asked you to develop a customer service charter, which includes the following: the purpose of the customer service charter • the commitment of the company to its customers, including transparent and respectful communication for customers from diverse backgrounds what the customers can expect from the company (2 points) • ways to provide feedback to the company about their service and communication (2 methods) Assuming that one of the outcomes of the negotiation was to develop and implement improved customer service, the CEO has asked you to develop a customer service charter, which includes the following: the purpose of the customer service charter • the commitment of the company to its customers, including transparent and respectful communication for customers from diverse backgrounds what the customers can expect from the company (2 points) • ways to provide feedback to the company about their service and communication (2 methods)

Answer rating: 100% (QA)

Customer Service Charter Purpose The Customer Service Charter aims to enhance the overall customer e... View the full answer