Please read Case Study "Coffee Wars in India: Caf Coffee Day or CCD (Ivey 9715444).

1. The four strategic decision areas of operations strategy (Capacity, Supply Network, Process Technology, Development and Organization) and relate the assessment to the Operational performance of CCD.
2. The four dimensions of Strategic Operational Resources (Scarcity, Difficult to copy, difficult to move, difficult to create a substitute)
3. Based on the above analysis, access the ease of entry for Starbucks in India