Please read the following OWL article on accentuating the positives in business communications: https://owl.purdue.edu/owl/subject_specific_writing/professional_technical_writing/accentuating_the_positives.html What are
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Question:
- What are the two major points you learned from the OWL article? What points do you agree or disagree with and why?
- What do you think is the most difficult part of giving bad news?
- Think of a situation where you had to deliver a negative message or bad news. How could using the tips from the OWL article have made this situation a bit better?
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