Recently airlines have cut services, such as meals and snacks during flights, and started charging extra...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
Recently airlines have cut services, such as meals and snacks during flights, and started charging extra for some services, such as accommodating overweight luggage, last-minute flight changes, and pets traveling in the cabin. However, they are still concerned about service. Recently, a group of four carriers hired Brunner Marketing Research Inc. to survey passengers regarding their level of satisfaction with a recent flight. The survey included questions on ticketing, boarding, in-flight service, baggage handling, pilot communication, and so forth. Twenty-five questions offered a range of possible answers: excellent, good, fair, or poor. A response of excellent was given a score of 4, good a 3, fair a 2, and poor a 1. These responses were then totaled, so the total score was an indication of the satisfaction with the flight. The greater the score, the higher the level of satisfaction with the service. The highest possible score was 100. Brunner randomly selected and surveyed passengers from the four airlines. Below is the sample information. Is there a difference in the mean satisfaction level among the four airlines? Use the .01 significance level. solve it ASAP Northern WTA Росono Branson 94 75 70 68 90 68 73 70 85 77 76 72 80 83 78 65 88 80 74 68 65 65 Recently airlines have cut services, such as meals and snacks during flights, and started charging extra for some services, such as accommodating overweight luggage, last-minute flight changes, and pets traveling in the cabin. However, they are still concerned about service. Recently, a group of four carriers hired Brunner Marketing Research Inc. to survey passengers regarding their level of satisfaction with a recent flight. The survey included questions on ticketing, boarding, in-flight service, baggage handling, pilot communication, and so forth. Twenty-five questions offered a range of possible answers: excellent, good, fair, or poor. A response of excellent was given a score of 4, good a 3, fair a 2, and poor a 1. These responses were then totaled, so the total score was an indication of the satisfaction with the flight. The greater the score, the higher the level of satisfaction with the service. The highest possible score was 100. Brunner randomly selected and surveyed passengers from the four airlines. Below is the sample information. Is there a difference in the mean satisfaction level among the four airlines? Use the .01 significance level. solve it ASAP Northern WTA Росono Branson 94 75 70 68 90 68 73 70 85 77 76 72 80 83 78 65 88 80 74 68 65 65
Expert Answer:
Answer rating: 100% (QA)
Step 1 Introduction ANOVA ANOVA is used to determine the significance difference between more than t... View the full answer
Related Book For
Business Statistics a decision making approach
ISBN: 978-0133021844
9th edition
Authors: David F. Groebner, Patrick W. Shannon, Phillip C. Fry
Posted Date:
Students also viewed these mathematics questions
-
A group of four birds flies to a new location and initiates the formation of a new colony. Three of the birds are homozygous AA, and one bird is heterozygous Aa. A. What is the probability that the a...
-
A sample of seven passengers boarding a domestic flight produced the following data on weights (in pounds) of their carry-on bags. a. Using the formula from Chapter 3, find the sample variance, s2,...
-
An airline pilot climbs to a new flight level along the path shown. Knowing that the speed of the airplane decreases at a constant rate from 540 ft/s at point A to 480 ft/s at point C, determine the...
-
A newly issued 20-year maturity, zero-coupon bond is issued with a yield to maturity of 8% and face value $1,000. Find the imputed interest income in the first, second, and last year of the bonds...
-
Assume that you are Jackson Companys accountant. Company owner Abel Terrio has reviewed the 2011 financial statements you prepared and questions the $6,000 loss reported on the sale of its investment...
-
Distinguish between a point-to-point link and a broadcast link.
-
The Biltmore National Bank raised capital through the sale of \(\$ 150\) million face value of eight percent coupon rate, ten-year bonds. The bonds paid interest semiannually and were sold at a time...
-
During the first month of operations ended May 31, 2016, Frost Point Fridge Company manufactured 40,000 mini refrigerators, of which 36,000 were sold. Operating data for the month are summarized as...
-
A real estate investor is considering the purchase of a four - unit office building and has the following information. The purchase price is $ 8 2 6 , 8 6 4 with $ 8 , 0 6 8 in acquisition costs. The...
-
Trish's bookkeeper has provided the book-basis fixed asset roll forward to be used in computing the depreciation (see separate tab). For tax purposes, Trish elected out of bonus depreciation in all...
-
You are interested in investing in Australian shares and decide to investigate the shares of two Australian companies: Rio Tinto Group (RIO.AX) and Westpac Banking Corporation (WBC.AX). Below are the...
-
Two different satellites, satellite A with a mass of 4 m and satellite B with a mass of 5 m , orbit around a massive planet which has mass M. The orbital radius of satellite A is (1/3) R and the...
-
Simplify each expression by restating it using positive exponents only. a) ab-5 ab -2 b) a3b-2 c) [(p) (p)] -3 12s3 d) 4s-7
-
Managers at John\'s company learn that the purchasing department got a bulk shipment of a key raw material for $ 7 1 0 0 , a $ 5 0 0 savings from their plan. Production department had used nearly all...
-
The controller of Yummy Jam Co has requested a quick estimate of the manufacturing supplies needed for July when production is expected to be 4 7 0 , 0 0 0 units. Below are actual data from the prior...
-
Consider an imaginary box with dimensions 15 cm x 45 cm x 95 cm. There is an E- field with a uniform magnitude 850 N/C going out through the left side of the box and an E-field with a uniform...
-
7 Question 1 0/1 pts Provide the interpretation for one main effect that was not significant. Assume the box test was significant. Indicate which statistic you chose to interpret. Effect Value F...
-
Consider a game of poker being played with a standard 52-card deck (four suits, each of which has 13 different denominations of cards). At a certain point in the game, six cards have been exposed. Of...
-
Manuel Gutierrez correctly predicted the increasing need for home health care services due to the countrys aging population. Five years ago, he started a company offering meal delivery, physical...
-
During the busiest time of the day, customers arrive at the Daily Grind Coffee House at an average of 15 customers per 20-minute period. a. What is the probability that a customer will arrive within...
-
Consider the following two independently chosen samples whose population variances are not equal to each other. a. Using a significance level of 0.025, test the null hypothesis that 1 2 0. b....
-
Name two performance measures useful in evaluating investment centers.
-
How is a service department charge rate determined?
-
What are two ways of expressing the rate of return on investment?
Study smarter with the SolutionInn App