Quality control is an effective tool used to reduce cost by controlling factors that increase cost during operations. Locate an article in the scholarly journal or a news article that discusses the application of a Best Practice; Total Quality Management (TQM), or Statistical Process Control (SPC), Six Sigma, or similar program to make a business decision intended to reduce cost or increase quality. Analyze the article and, more specifically, address the following points:

• How could company policies or operating procedures harmonize with the new program.
• How was the effectiveness of the new program determined.
• How were rewards or incentives used to promote the new program.
• Determine the probability the new program will succeed.

No missed information, please provide a reference, thank you.