A local pharmacy has the following pertaining to prescription requests and service times on a typical...
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A local pharmacy has the following pertaining to prescription requests and service times on a typical Monday. • Morning: 17 per hour • Afternoon: 14 per hour • Evening: 29 per hour Customers enter the pharmacy to have their prescriptions filled. The average service time to fill each prescription is 4.5 minutes. The pharmacy employs 5 full time pharmacists. The overall service goal is not to have customers spend a total of more than 5 minutes getting their prescriptions (system). The average cost of the pharmacists are $125 per hour and customer wait time is determined to be $40. By focusing on the service goal, answer the following: a. How many pharmacists are needed during the morning time frame? [Select] b. How many pharmacists are needed during the afternoon time frame? [ Select] c. How many pharmacists are needed during the evening time frame? [Select] d. Based on the evening time frame, and considering customers waiting for the entire transaction to be completed (system), what is the total cost based on a 8-hour shift? [ Select] A local pharmacy has the following pertaining to prescription requests and service times on a typical Monday. • Morning: 17 per hour • Afternoon: 14 per hour • Evening: 29 per hour Customers enter the pharmacy to have their prescriptions filled. The average service time to fill each prescription is 4.5 minutes. The pharmacy employs 5 full time pharmacists. The overall service goal is not to have customers spend a total of more than 5 minutes getting their prescriptions (system). The average cost of the pharmacists are $125 per hour and customer wait time is determined to be $40. By focusing on the service goal, answer the following: a. How many pharmacists are needed during the morning time frame? [Select] b. How many pharmacists are needed during the afternoon time frame? [ Select] c. How many pharmacists are needed during the evening time frame? [Select] d. Based on the evening time frame, and considering customers waiting for the entire transaction to be completed (system), what is the total cost based on a 8-hour shift? [ Select]
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To answer these questions we need to consider several pieces of information provided The number of prescriptions filled per hour during different time... View the full answer
Related Book For
Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
Posted Date:
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