1. Fill in the Blank.............. The number of calls by/per product to your customer complaint hotline is...
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Question:
1. Fill in the Blank.............. "The number of calls by/per product to your "customer complaint hotline" is used as a basis for assigning Customer Service department costs to the product lines." This is an example of the cost
allocation criteria:
benefits received
fairness or equity
O cause and effect
ability to bear
2. When Company "Q" develops new products, it first examines the marketplace for customers' potential product needs/price levels. Company "Q" then undertakes to design a new product that meets those needs at a cost that will deliver an acceptable profit line.
The above is a good example of the following pricing strategy
Life-cycle pricing
Value chain pricing
Target pricing
Cost-plus pricing
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