Read the scenario below, and help me in wriitng  direct request to Morgan DiMallano, Pegasus Treasures. The company is located in Toronto at  3852 Eglinton East. The postal code is M1N 7C3. Inquire about the possible error stemming from the use of EasyPay. Include Serene Sanctum Spa's location. Add any necessary details.

As an assistant to Daisy P. Zande, the busy proprietor of Serene Sanctum Spa in Port Dover, Ontario, you have been asked to draft a letter to Pegasus Treasures asking about an  apparent duplicate charge for a small trial order of massage oils. The Port Dover location of Serene Sanctum Spa, a professional spa franchise operating nationwide, wanted to try Pegasus Treasures' Hawaiian Kona Tiara coconut oils. After reading a French magazine, your boss had ordered a few bottles and a bar of soap for $85.97 to test the product, but when Ms. Zande checked Serene Sanctum Spa's business account online, she found what  she believed to be a duplicate order. She wants you to write to Pegasus Treasures and  ask about the apparent error.  

Daisy Zande is suspicious because a few weeks earlier, she had ordered a French press coffee pot for $29 to use in her office and received two pots. Her account was charged $58. She did not take any action, making good use of the two French press coffee pots in her business. For both orders, Ms. Zande had used Pegasus Treasures'  EasyPay feature, a one-click convenience tool online. Now she worries that future orders may lead to costly duplicate shipments and double charges. The order was  divided into two shipments, each with a different order number: #302-3385889-9590635  and #302-8112202-6452609. Daisy Zande may order large shipments of Kona Tiara oil after trying the pending shipment.

Answer rating: 100% (QA)

Subject Inquiry Regarding Possible Error with EasyPay Feature Dear Morgan DiMallano I hope this letter finds you well My name is Your Name and I am wr... View the full answer