Referring to the Harvard Business case, "Leitax" by Noel Watson and Rogelio Oliva, answer the following questions:

1. Assess the supply chain planning processes in place before the Redesign Project (April 2003)
2. Which functions and/or individuals should be held accountable for the planning problems in FY 2002 (resulting in the $19.5M write-off)? What specifically did they do wrong?
3. What were the key aspects of the 2003 Redesign process?
4. Based on the description in the text and the evidence in Exhibits 6 and 9, what went wrong with the SF6000 forecast?
5. In looking to make improvements to supply chain planning, following the 2004 issues, what are the core planning elements that they should strive to maintain...and what should be changed? Be as specific as possible.