REPRESENTATIVE: Please calm down, ma'am. An immediate fix isn't really possible. There's an outage in your...
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REPRESENTATIVE: Please calm down, ma'am. An immediate fix isn't really possible. There's an outage in your area, so you'll just have to wait until it comes back on. What, if anything, should the representative have said instead? REPRESENTATIVE: Please calm down, ma'am. An immediate fix isn't really possible. There's an outage in your area, so you'll just have to wait until it comes back on. What, if anything, should the representative have said instead?
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