Returning from a wonderful vacation at Disney World, It's a small world after all, you go through
Question:
Returning from a wonderful vacation at Disney World, "It's a small world after all," you go through the memos that have been stuffed in your box. A short scenario of each memo is provided.
Situation #1: The workers down in the yard are refusing to wear their hard hats. OSHA visits tomorrow.
Situation #2: The people in the back room would like to play their radios while they work. Their supervisor has no problem with it. The issue appears whether it is rock or country.
Situation #3: Your boss must leave town and will be unable to give a speech to his daughter's fourth-grade class on "What I do for a living." He has asked you to take his place.
Situation #4: Production has informed your salespeople that they don't think they can meet the orders requested. They must know tomorrow what the priority should be. You have a meeting with your sales force at 9:00 a.m. tomorrow.
Situation #5: You have a performance review scheduled for George tomorrow. His performance has slipped but he says he needs to talk to you.
Indicate the conflict approach that would work best for each of the five situations described in The In-Box Is Full. Provide support for your answer.
Excellence in Business Communication
ISBN: 978-0136103769
9th edition
Authors: John V. Thill, Courtland L. Bovee