• SCENARIO 1: The management of your company is concerned that lately, there have been many negative messages on social media sites (Facebook and Instagram) that criticise the company for implementing specific policies during the Covid-19 pandemic. Discuss how to handle this issue so that it does not happen again. • SCENARIO 2: Your company, a digital marketing agency, has decided to buy new computers and laptops for all employees. However, budget is a significant limitation because the management team wants a brand that benefits both the company's budget and the staff's day-to-day productivity and innovation. The chief operating officer is unsure which brand to purchase and requires your team's advice in deciding on a computer brand that will benefit both the agency and its employees. • SCENARIO 3: A regular local supplier of raw materials to your company has warned that supplies for the next six months may be occasionally interrupted by an ongoing workers' strike. Getting the materials from another supplier will be time-consuming and will increase the cost of production. Decide on what to do.

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Scenario 1 Dealing with Social Media Criticism Monitor Social Media Channels Implement a robust social media monitoring system to stay updated on any negative comments or criticisms directed towards t... View the full answer