Scenario: It's 6 am and you go to the gym. It just opened and you re
Question:
Scenario: It's am and you go to the gym. It just opened and youre eager to get to your workout. However, the checkin line is out the door. The gym wants to improve customer experience during busy times like this and has enlisted your help.
Activity: Create a digital dashboard for tracking customer flow at the gym. Choose three activities at the gym ie checkin group classes you want to track and determine two different ways you could measure each area. Once complete, determine whether you can find any correlations among areas that might explain the bottlenecks in checking gym guests in
Submit a brief description of each of the three gym activities you decided to monitor and the two ways in which you decided to measure the feedback.ie create a metric for each activity. You dont need to do the math but it should describe the calculation of the metric in general terms. Write a sentence or two describing the analysis of the bottlenecks at the gym.