Since the Covid pandemic, UK travel agencies have experienced a huge loss of profits. For the...
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Since the Covid pandemic, UK travel agencies have experienced a huge loss of profits. For the past three years holiday makers have chosen to travel within the UK or not at all. Now that regulations have been lifted travel agencies are trying to renew people's interest in holidays abroad. ● Travel agencies have identified the following reasons that people do not want travel abroad Physical barriers - people are worried about getting Covid abroad and being stuck in another country. They are also worried about the lack of social distancing on the airplane and being in close contact with people who may have the virus. Emotional barriers - people are out of the habit of travelling and this makes them anxious about flying and going away from their country. • Organisational structure barriers - people are worried about the lack of clarity in government policy and if new quarantine rules will be introduced or countries put on the red list. ● Information barriers - people are unsure what they need to travel, for example if they need PCR tests or a vaccine passport. Culture barriers - there is uncertainty about the rules and regulations in other countries and there is a lack of information and protocol about what will happen if there is a new variant or Covid-19 related crisis whilst overseas. TASK Choose a travel agency and prepare two leaflets to send to the customers in its database. The leaflets should include relevant images and text and not exceed 500 words in total. Please provide references. Marks will be awarded for achieving the learning outcomes and your ability to provide two well-designed leaflets. In your two leaflets, you should highlight: Common challenges and barriers to effective communication Effective strategies for overcoming communication barriers. Demonstrate the importance of cultural awareness. Since the Covid pandemic, UK travel agencies have experienced a huge loss of profits. For the past three years holiday makers have chosen to travel within the UK or not at all. Now that regulations have been lifted travel agencies are trying to renew people's interest in holidays abroad. ● Travel agencies have identified the following reasons that people do not want travel abroad Physical barriers - people are worried about getting Covid abroad and being stuck in another country. They are also worried about the lack of social distancing on the airplane and being in close contact with people who may have the virus. Emotional barriers - people are out of the habit of travelling and this makes them anxious about flying and going away from their country. • Organisational structure barriers - people are worried about the lack of clarity in government policy and if new quarantine rules will be introduced or countries put on the red list. ● Information barriers - people are unsure what they need to travel, for example if they need PCR tests or a vaccine passport. Culture barriers - there is uncertainty about the rules and regulations in other countries and there is a lack of information and protocol about what will happen if there is a new variant or Covid-19 related crisis whilst overseas. TASK Choose a travel agency and prepare two leaflets to send to the customers in its database. The leaflets should include relevant images and text and not exceed 500 words in total. Please provide references. Marks will be awarded for achieving the learning outcomes and your ability to provide two well-designed leaflets. In your two leaflets, you should highlight: Common challenges and barriers to effective communication Effective strategies for overcoming communication barriers. Demonstrate the importance of cultural awareness.
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Leaflet 1 Safe Travels Abroad Images Pictures of sanitized airplanes travelers wearing masks and airport staff following safety protocols Heading Overcoming Physical and Emotional Barriers Dear Valued ... View the full answer
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Business Ethics A Stakeholder And Issues Management Approach
ISBN: 9781523091546
7th Edition
Authors: Joseph W. Weiss
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