Six Sigma projects are powerful tools for achieving breakthrough improvements. Improvement projects utilize the Define, Measure, Analyze,
Question:
Use your work in the Value Stream Map and Kaizen Event assignments, as well as what you have learned so far in this course, to identify a potential Six Sigma project that can benefit the value stream and your organization.
- Explain the Six Sigma project(s) that you would recommend to senior management and justify your selection.
- Develop a detailed Project Charter for your recommended project. The project charter must include the following:
- Problem statement
- Goal statement or objectives
- Project scope
- Critical-to-quality requirements, or CTQs, of the processes within the scope of this project
- Key metric Y (or key metrics Y)
- Expected operational and financial benefits of the project g. Milestone dates for each phase of DMAIC (or DMADV)
- Project team (titles of project team leader and members)
- Champion (title of the executive or senior manager)
Project Charter template:
PROJECT CHARTER Part C Six Sigma Project Charter Student Name: Date: Professor: Justin Bateh Part 1: Explanation of recommended Six Sigma project(s) and justification for selection: Part 2: Project Charter PROJECT NAME PROBLEM STATEMENT GOAL STATEMENT PROJECT SCOPE IN-SCOPE: OUT-OF-SCOPE: CTQs of PROCESSES WITHIN PROJECT SCOPE: KEY METRIC EXPECTED BENEFITS MILESTONES FOR DMAIC OR DMADV PHASES: PROJECT CHAMPION: PROJECT LEADER (Green Belt or Black Belt): PROJECT TEAM MEMBERS: AD-HOC MEMBERS: APPROVED BY & DATE:
CHECKLIST FOR PROJECT CHARTER TEMPLATE PROJECT NAME: PROBLEM STATEMENT: - Specific; problem is specific, not a general problem. State specifically what the problem is in specific terms. - Measurable; specify the size of the problem and its operational and business impact in measurable terms. - Chronic problem or performance deficiency (not a one-time or one-off problem) - No blame, no causes, no solutions in the problem statement GOAL STATEMENT: - Target level of performance to be achieved by the project and targeted end date - SMART: specific, measurable, attainable, relevant, and time-bound PROJECT SCOPE: - Manageable and doable "bite-size" project, within six months or less; not "world hunger" size - Specify what's in-scope and what's out-of-scope (For example, residential customers are in scope, but commercial customers are out of scope.) CTQs of PROCESSES WITHIN PROJECT SCOPE: - CTQs are stated correctly - One or more of the listed CTQs is/are the Key Metric(s) for this project. Note: CTQs are the performance characteristics of a process, product, or service that are critically important to customers, for example, timely deliveries measured by % on-time and correct deliveries measured by % correct and accurate. Alternatively, the correct temperature of pizzas (so that customers receive hot pizzas) is measured by degrees Fahrenheit. KEY METRIC: - Stated as a metric (i.e., the focus of the project; this is the metric to be measured, analyzed, and improved during the project) Note: This is the performance outcome Y (in Y=f(x)) to be improved by the project and stated in measurable terms, such as order-to-delivery time in hours, % on-time, % defective, the thickness of pizza crust in inches, or temperature of pizza in degrees F. EXPECTED BENEFITS (operational and financial benefits to be expected when project goal is achieved): MILESTONES FOR DMAIC OR DMADV PHASES:
Cost management a strategic approach
ISBN: 978-0073526942
5th edition
Authors: Edward J. Blocher, David E. Stout, Gary Cokins