Supply chain overview:

InnoMedRepairCo (deliver) -> (source) Retailer (like SuccessfulLivingCo) (deliver) -> Consumers

InnoMedRepairCo sells the repaired devices to large numbers of online small stores like SuccessfulLivingCo. Its aim (like many of such small businesses) is to become carbon neutral. SuccessfulLivingCo has 5 staff and a small warehouse which services consumers within a 50-kilometre area in a large French city. SuccessfulLivingCo's customers typically order one or two devices and some disposable products. An average order is 3 items. SuccessfulLivingCo's peak order times occur between 12 and 4pm on weekdays and 10 to 2 pm on weekends. After these peak times a relatively small number of orders is processed.

SuccessfulLivingCo's warehouse is very busy during peak times. The effective management of order fulfillment is critical to this business. Customers expect their order to be delivered same day (if submitted before 2pm) or before 10am the following day (if submitted after 2pm).

1. Justify which delivery model for online consumers is most suitable for SuccessfulLivingCo, including what third-party organisations are needed for the model to operate. Explain how SuccessfulLivingCo can use business analytics (BA) to support the model you justified. (Thorough explanation)

ANSWER HERE

1. Suggest a program of technological improvement(s) that can be introduced into the warehouse operation of SuccessfulLivingCo to increase efficiency and safety/ wellbeing of its employees. (Thorough explanation)