Suppose you are producing a premium product. Consider the following scenario: 1. Your customer surveys show that
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Question:
Suppose you are producing a premium product. Consider the following scenario:
1. Your customer surveys show that this translates into a 20 percent disadvantage in price satisfaction - your price satisfaction score divided by your competitor's price satisfaction score is .80.
2. Price satisfaction carries 40 percent of the weight and non-price attributes 60 percent in the customer-value equation.
To position your product in a superior value position what overall market-perceived quality rating must be achieved?
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