The HR Manager has contacted you to let you know that there has been an issue with the booking of a training venue for Sydney. Whilst the booking was made, the venue failed to record it and as a result they are unable to provide you with the space. The HR Manager has found an alternate venue at the last minute, but it is smaller and not as centrally located. In addition, it will cost an additional $200 for the day. Outline how you would deal with this situation.

Answer rating: 100% (QA)

Acknowledge the problem I would empathize with the HR Manager and acknowledge the inconvenience caused by the venues failure to record the booking Sho... View the full answer