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The importance of measuring performance and how many companies are looking to change their performance management programs. We also discussed how many managers evaluate performance

The importance of measuring performance and how many companies are looking to change their performance management programs.

We also discussed how many managers evaluate performance based on what made them" successful and how they did or would have handled a situation. This tends to reward

' and promote the same types of people

Select 1 characteristic that companies can use to measure performance that can be extremely valuable to the organization (such as kindness) but often goes unrewarded.

Explain what "below expectations" meets expectations" and exceeds expectations" would look like in rating this characteristic. Use at least 1 source to explain why this

behaviour is important to organizational success

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