The required tasks: You are employed by Scanning and Mobility Company Ltd as a Business Systems Requirements
Question:
The required tasks:
You are employed by Scanning and Mobility Company Ltd as a Business Systems Requirements Analyst. You have had extensive experience with project managing software implementations in manufacturing organizations, and you have been asked by the Board to establish a project team to work on the “Enterprise System” implementation.
Your team is directed to evaluate the current state of their existing enterprise systems. The current enterprise systems have been used by the organization now for over 7 years. The systems as they stand are unable to support the new strategic direction of the organization. You and your team have to help answer the following:
1- introduction
2-The CEO has heard that SAP, to help companies drive their digital transformation, has delivered the next wave of SAP S/4HANA which covers end to end digitized operations across key business functions. He thinks SAP refers to it as the next-Generation business Suite but may have misheard. He asks you to find out more about SAP in general and whether the company should now move to this new ERP system. So, explain the role of the software and its functions for the company.
Scanning and Mobility Company Ltd is an Australian manufacturer of Scanners and mobile computers that are sold for use in warehouse and retail outlets. They are a growing company with approx 10,000 staff worldwide; this includes 20 top level managers, 35 middle managers and 25 operational managers and a large variety of contractors. As well as 8,250 users of the system from a variety of departments, such as, warehouse, production and manufacturing, research and development, call centre sales and service personnel, sales and distribution and HR staff to name a few. End users can be broken down into four main groups with various levels of computer literacy: experienced enterprise system users, inexperienced enterprise system core users, inexperienced casual users, and users requiring simple system awareness. These stakeholders will be impacted by the implementation in various ways. The current IT systems lack the flexibility and scalability to support the case company's growth into new markets over the next decade. Furthermore, the current IT systems do not provide the data needed for analysing the costs and profitability of different products, by sales regions and customers. Scanning and Mobility Company Ltd is yet to develop a healthcare mobile hand-held computer which can be used in third world countries but again their systems need to be upgraded to allow for this strategic direction. Another key strategy for Scanning and Mobility Company Ltd is its commitment to a customer satisfaction by delivering the product(s) at the right time, right place, and at the right price. This may require make to order as well as make to stock products. Scanning and Mobility Company Ltd is organized around processes that are focused on the value add to customers. Their home office is in Melbourne, which is also the headquarters for the main sales office. A sales office is also located in Sale, NSW. The company operates two manufacturing plants in Australia: one in Melbourne, and another one in Sale, NSW. Distribution centres are also located at each of the current manufacturing plants. The company recently added a China sales force in Beijing which Scanning and Mobility Company Ltd is an Australian manufacturer of Scanners and mobile computers that are sold for use in warehouse and retail outlets. They are a growing company with approx 10,000 staff worldwide; this includes 20 top level managers, 35 middle managers and 25 operational managers and a large variety of contractors. As well as 8,250 users of the system from a variety of departments, such as, warehouse, production and manufacturing, research and development, call centre sales and service personnel, sales and distribution and HR staff to name a few. End users can be broken down into four main groups with various levels of computer literacy: experienced enterprise system users, inexperienced enterprise system core users, inexperienced casual users, and users requiring simple system awareness. These stakeholders will be impacted by the implementation in various ways. The current IT systems lack the flexibility and scalability to support the case company's growth into new markets over the next decade. Furthermore, the current IT systems do not provide the data needed for analysing the costs and profitability of different products, by sales regions and customers. Scanning and Mobility Company Ltd is yet to develop a healthcare mobile hand-held computer which can be used in third world countries but again their systems need to be upgraded to allow for this strategic direction. Another key strategy for Scanning and Mobility Company Ltd is its commitment to a customer satisfaction by delivering the product(s) at the right time, right place, and at the right price. This may require make to order as well as make to stock products. Scanning and Mobility Company Ltd is organized around processes that are focused on the value add to customers. Their home office is in Melbourne, which is also the headquarters for the main sales office. A sales office is also located in Sale, NSW. The company operates two manufacturing plants in Australia: one in Melbourne, and another one in Sale, NSW. Distribution centres are also located at each of the current manufacturing plants. The company recently added a China sales force in Beijing which Scanning and Mobility Company Ltd is an Australian manufacturer of Scanners and mobile computers that are sold for use in warehouse and retail outlets. They are a growing company with approx 10,000 staff worldwide; this includes 20 top level managers, 35 middle managers and 25 operational managers and a large variety of contractors. As well as 8,250 users of the system from a variety of departments, such as, warehouse, production and manufacturing, research and development, call centre sales and service personnel, sales and distribution and HR staff to name a few. End users can be broken down into four main groups with various levels of computer literacy: experienced enterprise system users, inexperienced enterprise system core users, inexperienced casual users, and users requiring simple system awareness. These stakeholders will be impacted by the implementation in various ways. The current IT systems lack the flexibility and scalability to support the case company's growth into new markets over the next decade. Furthermore, the current IT systems do not provide the data needed for analysing the costs and profitability of different products, by sales regions and customers. Scanning and Mobility Company Ltd is yet to develop a healthcare mobile hand-held computer which can be used in third world countries but again their systems need to be upgraded to allow for this strategic direction. Another key strategy for Scanning and Mobility Company Ltd is its commitment to a customer satisfaction by delivering the product(s) at the right time, right place, and at the right price. This may require make to order as well as make to stock products. Scanning and Mobility Company Ltd is organized around processes that are focused on the value add to customers. Their home office is in Melbourne, which is also the headquarters for the main sales office. A sales office is also located in Sale, NSW. The company operates two manufacturing plants in Australia: one in Melbourne, and another one in Sale, NSW. Distribution centres are also located at each of the current manufacturing plants. The company recently added a China sales force in Beijing which Scanning and Mobility Company Ltd is an Australian manufacturer of Scanners and mobile computers that are sold for use in warehouse and retail outlets. They are a growing company with approx 10,000 staff worldwide; this includes 20 top level managers, 35 middle managers and 25 operational managers and a large variety of contractors. As well as 8,250 users of the system from a variety of departments, such as, warehouse, production and manufacturing, research and development, call centre sales and service personnel, sales and distribution and HR staff to name a few. End users can be broken down into four main groups with various levels of computer literacy: experienced enterprise system users, inexperienced enterprise system core users, inexperienced casual users, and users requiring simple system awareness. These stakeholders will be impacted by the implementation in various ways. The current IT systems lack the flexibility and scalability to support the case company's growth into new markets over the next decade. Furthermore, the current IT systems do not provide the data needed for analysing the costs and profitability of different products, by sales regions and customers. Scanning and Mobility Company Ltd is yet to develop a healthcare mobile hand-held computer which can be used in third world countries but again their systems need to be upgraded to allow for this strategic direction. Another key strategy for Scanning and Mobility Company Ltd is its commitment to a customer satisfaction by delivering the product(s) at the right time, right place, and at the right price. This may require make to order as well as make to stock products. Scanning and Mobility Company Ltd is organized around processes that are focused on the value add to customers. Their home office is in Melbourne, which is also the headquarters for the main sales office. A sales office is also located in Sale, NSW. The company operates two manufacturing plants in Australia: one in Melbourne, and another one in Sale, NSW. Distribution centres are also located at each of the current manufacturing plants. The company recently added a China sales force in Beijing which
Expert Answer:
Digital transformation is a key aspect of an universal commercial enterprise transformation strategy and even as now no longer the simplest factor its crucial to the achievement or failure of any tran... View the full answer
Auditing and Assurance services an integrated approach
ISBN: 978-0132575959
14th Edition
Authors: Alvin a. arens, Randal j. elder, Mark s. Beasley
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