The way that services are offered to consumers is changing drastically because of the impact of the
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Question:
The way that services are offered to consumers is changing drastically because of the impact of the Internet. Discuss the impact of technological and what changes were made in the following industry
Banking
Healthcare
Insurance
Travel
Related Book For
Strategic Management An Integrated Approach
ISBN: 978-1111825843
10th edition
Authors: Charles W. L. Hill, Gareth R. Jones
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