Tony Stark, Hank Pym, and Peter Parker have decided to take their famous super-suits and make them

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Tony Stark, Hank Pym, and Peter Parker have decided to take their famous super-suits and make them available to retail customers. Yes, soon you too will be able to buy an Iron Man suit, an Ant-Man suit, or a Spider-Man suit! (While customers will still be able to fly, shrink, and shoot webs, for their safety and the safety of others, no weaponry will be included.) They are opening up their flagship store in Vancouver, and have named it Ant Spider Iron Super Suits, or ASIS2 for short. ASIS2 will sell suits, do maintenance on suits, and provide parts that customers can use to do their own maintenance and modding. They will start with one location in Vancouver, but they have plans to expand eventually to Los Angeles, New York, and Wakanda.

ASIS2 has three departments as described above: sales, maintenance, and parts. There is also a finance department to keep track of customer payments. Each department has a manager, and there is a general manager over the entire store as well. In the different departments, the managers oversee four sales representatives, two service representatives, two parts salespeople, two finance agents, and some support staff.

After hearing of the excellent reputation of Kwantlen’s INFO students, Tony, Hank and Peter have decided to hire you to build the custom information system for their business.

In your first meeting, Tony met with you and provided an overview of the business’ processes and staff members. He identified the managers within the company: Pepper Potts is general manager and oversees all operations, Thor Odinson is the sales manager, Hope van Dyne is the service manager, Quentin Beck is the parts manager, and Natasha Romanov is the finance manager. Stephen Strange is the office manager, overseeing the support staff. Stephen’s employees include Mordo, who looks after human resources, Wong, who looks after payroll, and America Chavez, who looks after employee benefits. You should include yourself as an IT administrator working for Stephen.

The sales department has four sales reps: Valkyrie, Mantis, Groot, and Drax. The maintenance department has two service representatives who set up appointments and look after customers: Luis and Dave. The parts salespeople areNed Leeds and Michelle Jones-Watson, and they take orders for parts from customers. The finance agents are Kate Bishop and Yelena Belova.

Each of the named people in the above section should have their own workstation, and their own user account. There are also two generic “Technician” accounts that service technicians can use to access service requests and records, with workstations for each tech. The company also has a workstation for the company’s receptionist, who reports to Stephen Strange (the receptionist uses a generic “Receptionist” account).

The sales department, maintenance department, and finance department have one printer each. Stephen’s administrative department has two pooled printers. Storage for the entire business will eventually be provided using a NAS or SAN system, but for the purposes of the project all shared folders will be stored on the main server.

Note that while the owners are considered part of the organization, they do not work in the business on a day-to-day basis, so they do not have user accounts or workstations in the system.

Internet access is via a broadband connection with a local Internet service provider. Guest WiFi is provided for customer convenience, but this does not need to be implemented in your project.

Part 1: Organization Chart and Price Chart Due: July 5

For Part 1 you will provide an overview of the business, define the network’s hardware components, and determine approximate costs for the information system.

• Create an organization chart for ASIS2, showing all the managers and their staff in their proper relationships. Microsoft Word has a tool for doing this, but you can use any tool you wish. The free website app.diagrams.net has very flexible tools that let you add shapes and label them simply by clicking them and typing the desired text.

• Create a price list that includes prices for all the hardware for the system, including computers, printers, network storage devices, and networking hardware such as routers and/or switches. You will not have to price out cabling, power supplies, and the like, but you should include prices for the operating system and any software and client access licenses (CALs) required to use Windows Server. Make sure you include URLs for each item’s price, so the prices can be confirmed after you submit your work.