Value is defined as the results produced for customers plus service quality divided by the price...
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Value is defined as the results produced for customers plus service quality divided by the price and any additional costs associated with purchasing the service product. As a hospitality enterprise increases the price for its service product, positioning itself as a more upscale (higher quality) service provider, explain the changes that typically take place with the following: 1) service processes; 2) employees and the employment relationship; 3) servicescape and facilities; 4) revenue per customer, profit, and profit margin; and 5) investment requirements, including investment risk (clearly label and list items 1 through 5, noting the changes that take place within each area). Value is defined as the results produced for customers plus service quality divided by the price and any additional costs associated with purchasing the service product. As a hospitality enterprise increases the price for its service product, positioning itself as a more upscale (higher quality) service provider, explain the changes that typically take place with the following: 1) service processes; 2) employees and the employment relationship; 3) servicescape and facilities; 4) revenue per customer, profit, and profit margin; and 5) investment requirements, including investment risk (clearly label and list items 1 through 5, noting the changes that take place within each area).
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When a hospitality enterprise increases the price for its service product to position itself as a more upscale and higherquality service provider the following changes typically take place 1 Service p... View the full answer
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