Visiting a local grocery store or large retailer that generally experiences high traffic and observing their queuing
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Question:
Visiting a local grocery store or large retailer that generally experiences high traffic and observing their queuing process.
- What type of queuing do they use?
- What triggers the addition or removal of service employees?
- What problems occurred in the rapid processing of customers?
- Did you notice any issues or problems with the self service check out?
- Would you use self check out? Why or Why not?
Related Book For
International Marketing And Export Management
ISBN: 9781292016924
8th Edition
Authors: Gerald Albaum , Alexander Josiassen , Edwin Duerr
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