Watch the video explaining the four characteristics of services posted in this module 1. As you move
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Question:
Watch the video explaining the four characteristics of services posted in this module 1. As you move into your future careers, how can a supervisor/manager overcome the challenges associated with:
- Intangibility
- Perishability
- Inseparability
- Heterogeneity
Provide one example for each on how a supervisor/manager can overcome each of the challenges associated with the four characteristics of services.
Related Book For
Managing Information Technology
ISBN: 978-0132146326
7th Edition
Authors: Carol Brown, Daniel DeHayes, Jeffrey Hoffer, Wainright Marti
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