Watch this short "I Love Lucy" clip. In it, you will see Lucy and her friend Ethel wrapping candies on an automatic assembly line. Their job is to make sure that each candy is wrapped. You will laugh when you see what happens as the speed increases on the line.

Think about this clip from the point of view of operations management. This clip is much more than poor management techniques.  So - what went wrong? 

What would you do to improve the process? Answer these questions with concepts from this week's readings.

  

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That I Love Lucy clip is a classic From an operations management ... View the full answer