What are the backstage elements of (a) car repair facility, (b) an airline and (c) a university?
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What are the backstage elements of (a) car repair facility, (b) an airline and (c) a university? Under what circumstances would the customers might come in contact with the backstage elements and how would you do it?
Related Book For
International Business and the New Realities
ISBN: 978-0136090984
2nd Edition
Authors: S. Tamer Cavusgil, Gary Knight, John R. Riesenberger
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