1. What are the four basic activities that comprise the management process? How are they related to one another?
3. Identify the major barriers to goal setting and planning, how organizations overcome those barriers, and how to use goals to implement plans.
5. Try to develop a different way to departmentalize your college, a restaurant, a manufacturing firm, or some other organization. What might be the advantages of your form of organization?
7. Managers often find it necessary to change an organizations degree of centralization or decentralization. On the following two very different scenarios, this issue has arisen:
9. . Youre the top manager in a large organization with a long and successful history of centralized operations. For valid reasons beyond the scope of this exercise, however, youve decided to make the firm much more decentralized. Now do the following:

• For ScenarioA, list the major barriers to decentralization that you foresee.
• . Assume the exact opposite of the situation in ScenarioA: You still occupy the top spot in your firm, but this time youre going to centralize operations in an organization thats always been decentralized
• For ScenarioB, list the major barriers to centralization that you foresee.
• In your opinion, which scenario would be easier to implement in reality? In other words, is it probably easier to move from centralization to decentralization or vice versa?

2. Consider the following list of business decisions. Which decisions would be handled most effectively by group or team decision making? Which would be handled most effectively by individual decision making? Explain your answers.
   • A decision about switching suppliers
   • A decision about hiring a new CEO
   • A decision about firing an employee for stealing
   • A decision about calling police and fire department to report a fire in the warehouse
   • A decision about introducing a brand new product
5. Write short note on Theory Z and Chris Argyris Theory
7. Youre the vice president of a large company that makes outdoor furniture for decks, patios, and pools. Each product line and the firm itself have grown substantially in recent years. Unfortunately, your success has attracted the attention of competitors, and several have entered the market in the last two years. Your CEO wants you to determine how to cut costs by 10percent so that prices can be cut by the same amount. Shes convinced that the move is necessary to retain market share in the face of new competition. Youve examined the situation and decided that you have three options for cutting costs:
   • Begin buying slightly lower-grade materials, including hardwood, aluminum, vinyl, and nylon.
   • Lay off a portion of your workforce and then try to motivate everyone whos left to work harder; this option also means selecting future hires from a lower-skill labor pool and paying lower wages.
   • Replace existing equipment with newer, more efficient equipment; although this option entails substantial up-front investment, youre sure that you can more than make up the difference in lower production costs.

With this background in mind, respond to the following questions:

2. Carefully examine each of your three options. In what ways might each option affect other parts of the organization?
4. Which is the most costly option in terms of impact on other parts of the organization, not in terms of absolute dollars? Which is the least costly?
6. What are the primary obstacles that you might face in trying to implement each of your three options?
8. Are there any other options for accomplishing your goal of reducing costs?