1. What is aProject? (2 Marks)
2. Explain why project scheduling is important? ( 2 Marks )
3. Explain two methods of scheduling projects (6 marks)

1. Imagine that you are the new Operations Manager at a craft manufacturing organisation. Your main focus is on productivity. Define the term 'Productivity' (2 marks)
2. Analyse the role of the three main productivity variables in increasing productivity.

(9 marks)

1. If the organisation in 'a' above makes 240 craft items every week (assume 40 labour hours per week). With the skills training you have implemented employee will be able to increase the rate to 300 items per week. Compute the following:

1. Normal Productivity 4 marks
2. New productivity 4 marks
3. Unit increase in productivity 2 marks
4. Percentage change in productivity 4 marks

1. Identify and explain two challenges that can occur in the measurement of Productivity (5 marks)